Privacy Policy

At Libara, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, place an order, or communicate with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

• Contact Information: Your name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, order details, transaction information, returns, exchanges, and cancellations.

• Payment Information: Payment method and transaction details. Payment information may be securely processed by third-party payment providers.

• Account Information: Login details, preferences, and account-related information, where applicable.

• Communication Information: Information you provide when contacting our customer support team.

• Device Information: Browser type, device type, IP address, and other technical information.

• Usage Information: Information about how you browse and interact with our website.

2. How We Collect Your Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or provide information through our website.

• Automatically when you browse or use our website through cookies and similar technologies.

• From service providers who help us operate our website, process payments, provide shipping services, or provide other business-related services.

• From other third parties where permitted by applicable law.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Provide customer support.

• Process returns, refunds, and exchanges.

• Send order confirmations and important service-related communications.

• Improve our website, products, and services.

• Personalize your shopping experience.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with applicable laws and legal obligations.

Where permitted by applicable law, we may also use your information for marketing and promotional communications according to your preferences.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand website usage, and improve your shopping experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Personal Information

We may share your personal information with trusted third parties when necessary to provide our services, including:

• Shopify and website technology providers.

• Payment processors and financial service providers.

• Shipping and delivery partners.

• Customer support and service providers.

• Website analytics and technology providers.

• Marketing or advertising service providers, where applicable.

• Government authorities or legal entities when required by applicable law.

We do not sell your personal information as part of our ordinary business operations.

6. Shopify

Our online store is powered by Shopify, which provides the technology and infrastructure used to operate our store.

Information submitted through our website may be processed by Shopify and other service providers involved in providing our services.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Children's Privacy

Our website and services are not intended for children who are below the applicable age of consent under local law.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

9. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements and policies.

11. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

To exercise applicable rights or ask questions about your personal information, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you receive promotional emails or other marketing communications from us, you may opt out by using the unsubscribe option provided in the communication.

Even if you opt out of marketing communications, we may still send important non-promotional messages related to your orders, transactions, account, or customer support requests.

13. Complaints and Privacy Concerns

If you have any concerns about how we handle your personal information, please contact us using the contact details below.

We will review your concern and take appropriate steps to address it in accordance with applicable law.

14. International Data Transfers

Some of our service providers may process information in countries outside your place of residence.

Where required by applicable law, appropriate safeguards will be used for such transfers.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Libara Customer Support
Email: ramkumar1232jm@gmail.com
Website: https://libara.shop/

We are committed to handling your personal information responsibly and transparently.