Shipping Policy

Welcome to Libara. We are committed to processing and delivering your orders safely and on time. Please read the following Shipping Policy to understand our processing and delivery procedures.

1. Order Processing

• Orders are generally processed within 1–3 business days after successful order confirmation.

• Orders placed on weekends or public holidays will generally be processed on the next business day.

• During periods of high order volume, sales, or promotional campaigns, processing may take additional time.

2. Delivery Time

Once your order has been dispatched, the estimated delivery time is generally 7–12 business days across most serviceable locations in India.

Delivery times may vary depending on:

• Delivery location

• Courier availability

• Weather conditions

• Public holidays

• High order volumes

• Operational or logistical issues

• Other circumstances beyond our reasonable control

The delivery timeline provided is an estimate and not a guaranteed delivery date.

3. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your order.

Free shipping may be available on eligible orders or promotional offers, as specified on our website.

4. Order Tracking

Once your order has been dispatched, tracking information will be provided where applicable.

You can use the tracking details to monitor the status and progress of your shipment.

5. Delivery Delays

Although we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances such as:

• Heavy rain or extreme weather

• Natural disasters

• Public holidays

• Courier service disruptions

• High shipment volumes

• Transportation or logistical issues

• Remote or difficult-to-service delivery locations

We appreciate your patience and understanding in such situations.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Libara will not be responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated address information provided by the customer.

7. Lost, Damaged, or Incorrect Orders

If you receive a damaged, incorrect, or incomplete package, please contact us as soon as possible.

Please provide your order number along with clear photographs or videos of the package and product so that our support team can review the issue and assist you accordingly.

8. Serviceable Locations

We ship to most serviceable locations across India.

If your location is not serviceable or you experience any issue with delivery, please contact our customer support team for assistance.

9. Contact Us

For any shipping or delivery-related questions, please contact us:

Libara Customer Support
Email: ramkumar1232jm@gmail.com
Website: https://libara.shop/

Thank you for choosing Libara.