Return and Refund Policy

At Libara, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return or refund under the terms outlined below.

1. Return Period

We accept eligible return requests within 07 days of the date your order is delivered.

To be eligible for a return, the product must meet all the conditions mentioned below.

2. Return Eligibility

The product must:

• Be unused and unworn.

• Be in its original condition.

• Have all original tags and packaging intact.

• Not be damaged, altered, washed, or used.

• Include valid proof of purchase or order details.

Products that do not meet these conditions may not be eligible for return or refund.

3. How to Request a Return

To request a return, please contact us at:

Email: ramkumar1232jm@gmail.com

Please include your order number, product details, and reason for the return.

Do not send any product back without contacting us first and receiving return instructions or approval from our support team.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

To help us investigate the issue, we may request clear photographs or videos of the product and packaging.

After reviewing the issue, our team will provide the appropriate resolution according to the circumstances and applicable policy.

5. Non-Returnable Products

Returns may not be accepted for products that:

• Have been used, worn, washed, or altered.

• Are missing original tags or packaging.

• Have been damaged after delivery due to customer handling.

• Are customized or personalized products.

• Are specifically marked as final sale or non-returnable on the website.

6. Exchanges

If you wish to exchange a product, please contact us at ramkumar1232jm@gmail.com.

Exchanges are subject to product availability and the applicable return conditions.

7. Refunds

Once your returned product is received and inspected, we will review its eligibility for a refund.

If your return is approved, the applicable refund will be processed to the original payment method where possible.

The time taken for the refund to reflect in your account may vary depending on your payment provider or bank.

8. Return Shipping

Return shipping arrangements and any applicable return shipping costs may vary depending on the reason for the return and the circumstances of the order.

Our support team will provide the necessary instructions when your return request is reviewed.

9. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing the order.

Cancellation requests may not be accepted once an order has been processed or dispatched.

10. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

Libara Customer Support
Email: ramkumar1232jm@gmail.com
Website: https://libara.shop/

We will be happy to assist you with your concern.